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Answers, organized by what you are trying to do

29 answers across 6 topics, all of them open in the page, so your browser search works if you already know the word you are after. The awkward questions are in here too, including who we are to be publishing any of this.

Free to search, no accountCompiled from public registers

Topic 1 of 6

What this is

What the directory does, what it costs, and what it stays out of.

5 answers

What does this site actually do?
One thing. You say what kind of business you run, what has gone wrong and your ZIP, and it returns the trade businesses nearest to you that hold a state license covering that work, with the license number and the phone number the state publishes. You call them yourself. Everything after that is between you and the business.
What does it cost?
Searching is free. Being listed is free too, because no business chose to be listed. There is no paid placement, no sponsored slot and no position for sale, so nothing you see is in front of you because somebody paid for it to be.
Do I need an account?
There is no account. No sign-in, no saved history, no email capture and nothing to submit. Type a ZIP, read the results, dial a number.
Do you take a cut of the work?
No. We are not in the transaction and never see it. There is no commission, no lead fee, no booking, no invoice and no follow-up. Our involvement ends the moment you dial the number.
Who is this for?
Anyone running a physical premises with something broken: a restaurant kitchen, a salon, a laundromat, a motel, a shop, a garage, a gym. The trades are the same trades whichever of those you run. Only the equipment changes.

Topic 2 of 6

Where the data comes from

Which registers, what a classification means, and how old a row is.

7 answers

Where do these listings come from?
Public state licensing registers, published by the boards themselves as bulk downloads. The first one loaded is the California Contractors State License Board. Every listing names the register it came from and the date we read that record. No business submitted itself, and nothing here is copied out of a maps product.
What does a license classification mean?
It is the category of work a state license authorizes. In California a C-36 is plumbing, a C-20 is heating and air conditioning, a C-38 is refrigeration, a C-10 is electrical. A business is only returned for a job its classification actually covers, which is why the results are short.
So a general contractor is not a plumber?
Correct, and this is the most important rule in the matching. A B General Building license is a general contractor. It does not authorize the mechanical trades in California, and a general builder who takes plumbing work is expected to subcontract it. California holds roughly 107,000 B licenses. Counting them as plumbers would push more than 100,000 businesses in front of the roughly 18,000 that hold an actual C-36, and the nearest six results in downtown Los Angeles would come back as five remodeling firms and one plumber. So a B is never offered as a plumbing, HVAC, refrigeration or electrical answer. It appears only against the finish trades a general builder genuinely does in house, and it is labeled when it does.
Does an active license mean it is valid right now?
It means that was the status the register carried on the day we read that record, and the listing prints that date next to it. Registers move between reads, so a license shown as active can lapse the following week. Checking the number against the issuing board takes about a minute, the board's lookup is free, and it is worth doing before money changes hands.
Have you checked these businesses out?
No. We do not inspect, interview, rate or endorse anyone here, and we have never spoken to a single business on this site. What a listing asserts is narrow and checkable: this name, this license number, this classification, this status, on this date, according to this named register. Nothing beyond that is implied and nothing beyond that should be read into it.
Why is the street address not shown?
A license address is very often a home address, especially for a sole trader. We geocode it so we can measure how far away the business is, and we print the city and the ZIP only. The street line stays out of the page.
Are there reviews or star ratings?
None. We hold no reviews of our own, and republishing ratings from a maps or reviews product would break their terms and tell you nothing you could verify. License facts are what we have instead, and every one of them can be checked at the source.

Topic 3 of 6

Prices and estimates

What the cost range is, how it is calculated, and what it cannot know.

3 answers

Is the price range a quote?
No, and it does not come from the business. It is ours. No business on this site has given us a rate, because we have never asked one for a rate and have no way to: we have no contact with them. Every estimate is labeled as ours for exactly that reason.
How is the estimate worked out?
A national cost band we set for the category of work, multiplied by an urgency factor and nothing else. Scheduled work uses the band as it stands, same-day multiplies it by 1.12 and an emergency callout by 1.35, because after-hours labor genuinely costs more. The band is ours: there is no survey behind it and no regional index, so the figure does not change with your metro. Treat it as a sanity check on a quote rather than a local price.
What should I do with the number then?
Use it as a sanity check on what you are told over the phone. A quote at four times the top of the band is worth a question. One well under the bottom is worth a different question. What the estimate cannot know is your equipment, your access, parts availability, or what the technician finds when the panel comes off, and any of those can move a real price a long way.

Topic 5 of 6

If this is your business

Getting listed, getting corrected, and getting removed.

5 answers

How do I get listed?
You cannot ask to be, and that is deliberate. Listings come from state registers on their own import schedule, so a business appears when its register is imported and it holds a license the mapping covers. There is no application, no fee, no upgrade and no way to buy in. If there were, the ordering would stop meaning anything.
Something on my listing is wrong.
Send the business name, the license number and what is wrong, and we check it against the register the row came from before changing anything. Where the register itself is wrong, the correction has to start with the issuing board: that record is what we read, so fixing it only here means the next import puts the old value straight back.
I want my listing taken down.
Use the removal form. It needs the listing, as a URL or just the business name and city, and an email to confirm to. The license number is optional and is the fastest way for us to find the exact row. No account, no explanation, and it is honored within 72 hours. The request is queued for a person to work rather than applied the second you press send: nobody signs in to that form, so a button that delisted on submit would let anyone remove any business on this site. Once it is actioned the row is marked removed with the reason recorded, so a later import of the same register cannot resurrect it.
You have my phone number. Where did you get it?
From the same public register as the rest of the listing. It is the number your state board publishes against your license. If it is out of date there it is out of date here, and it is worth fixing at the board, since that record is what everybody else reads too.
Will you call me, email me, or add me to something?
No. We do not call, email or market to any business on this site, and there is nothing to be added to. Several states allow licensee data to be published while restricting its use for solicitation, and we apply that as a flat rule everywhere rather than state by state.

Topic 6 of 6

Privacy and independence

What happens to what you type, and what a listing does not mean.

4 answers

Do you sell my details?
No. Nothing you type is sold, shared or passed to a business. There is no lead form, no messaging and no account, so there is nothing to sell even if we wanted to. A ZIP typed into the search box is used to compute distances for that page, and that is the end of it.
Can I contact a business through the site?
There is no messaging and no request form. Where the register publishes a phone number we show it and you dial it yourself. Nothing you do on this site reaches anybody, which is also why nobody can pay to sit at the top of it.
Is a listing an endorsement?
No. Explicitly, and this is worth being blunt about: a listing means a public register lists this business under a license classification that covers the work you searched for. It is not a recommendation, an approval or any statement about quality. Read the license, call two or three of them, and ask for proof of insurance before anyone starts work.
How does the site make money?
Today it does not. No fee to search, no fee to be listed, no advertising on the results, no leads sold. If that ever changes it gets written on the page it affects, in plain words, rather than folded quietly into the ordering. The ordering is distance.

Not answered here

Three routes, all read by a person

Nothing here is a chatbot, nothing auto-closes after 48 hours, and none of it costs anything.

Correct or remove a listing

The direct route for a business owner. The listing and an email, no account, actioned within 72 hours.

Write to us

A wrong listing, a dead number, a press question, or anything about the method. First reply inside one business day, or email hello@fixadore.example directly.

Just looking for a trade

We are not the people who fix things and we cannot book anyone for you. Search the ZIP and call the business directly.

This directory is new and covers only the registers imported so far. A search in a state we have not loaded comes back empty and says which register would fill it, rather than showing you businesses who cannot help.

Skip the reading

Type a ZIP and see who is nearest

The trades licensed for what has gone wrong, sorted by distance, with the license number and the number to call. Nothing to sign up for.

Cost to search
Free
Account needed
None
Who you call
The business